Whatsapp is one of the most popular instant messaging tools that is used in the world today. With over a hundred million downloads done each on the Apple App Store as well as the Google Play Store, the popularity commanded by this instant messaging app cannot be denounced. At present, it holds a humongous user base and caters to an approximate half of the smart phone user base. So, if there are any problems, here are a few frequently asked questions in order to make your WhatsApp usage much easier:
- I can’t install WhatsApp- What do I do?
If you wish to install the latest version of WhatsApp, you need to have either of the following: an Android device that is running Android 2.1 or higher, or an Apple iPhone that is running iOS 5 or higher. If you have either of the two, all you have to do is to go to the Play Store/ App Store and search for WhatsApp. Download the app, and it will automatically install.
- The activation code was not received
In case you missed out on the activation code, the simplest option is to open WhatsApp again, and press on ‘Resend Activation Code’. The code will be automatically resent, and if the app is open, it will automatically detect the code and configure the app.
- Connectivity Issues
If the app fails to send and receive messages easily, it is likely due to a connection error. Connectivity errors can be resolved quite easily. First off, make sure that you have a good cell service, since WhatsApp is mainly going to rely on that. If you tend to stay at home for excessive periods of time, you can also configure the app to prioritize Wi Fi over the cellular network. Obviously, the app works best if it is connected to Wi FI, since that is faster than cellular service. However, it would be wise to clear the cache every once in a while in order to make sure that all unnecessary files are deleted from the system.
- WhatsApp fails to recognize contacts
In such a case, it would be a wise idea to check the WhatsApp settings in order to make sure that the contacts aren’t blocked. If yes, remove the tick from ‘Block all contacts’ and then check, you will see all your contacts appearing in the screen.